As businesses grow, they feel the need for a proper maintenance management system. Work order management software enables managers to monitor and manage all tasks and work orders through a simple dashboard. It lets them add service requests, track job status, monitor employees’ activity, and leave feedback on the performed task.
An innovative work order management solution lets business owners monitor the entire work order process 24/7. With this approach employees will not need to manage service processes manually anymore, instead, the work order management system will take care of that by automating the whole process. With just a few clicks the new requests will be entered, approved, and assigned to an employee, and monitor till the end of its lifecycle.
The list of best Work Order Software
Work order management solutions bring many benefits to businesses especially if the business send their staff to client’ sites. This way managers can control and track on-site employees’ activity remotely.
Here is a list of the best work order management software, to help you choose the proper software that best suits your needs. Remember your decision must be based on many circumstances such as the size of your company, where the employees work, the number of employees, the number of work orders you might need, and the complexity of your work order process.
Dynamics 365 field service
In Microsoft Dynamics 365 Field Service solution, a work order can have a precise description of each task. Also, on-site employees can use its mobile app which is built using PowerApps so they don’t need to access a laptop to type in task information. A typical Field Service work order is contained of:
- Customer’s location and billing information.
- Complete information about the type of the task.
- Necessary pieces of equipment
- Specific tasks for the field agent to execute.
- Due date information
- Attachment of file as needed
The foremost benefit a 365 Dynamics field service solution can bring to your company is that it will operate along with your Microsoft Office 365 suite and all the information will flow between different apps. This will free the staff members of the pain of re-entering data to multiple systems, which will decrease human errors too.
Furthermore, with the help of certified Microsoft partners like 365 Digital Consulting you can enjoy the many benefits of integrating 3rd party apps with your Dynamics 365 field service. For example, 365 Digital Consulting can integrate your Dynamics 365 CRM system or finance system such as Xero, MYOB, or QuickBooks with your Dynamics 365 field service solution; after the integration is done all the staff working hours and material being used for a task will be submitted in the finance system so the invoice and all the employees’ payrolls will be generated automatically. It also has MS Teams integration for better communication.
In addition, this is the most customizable option in the market so 365 Digital Consulting can adjust your tailored fields and process in this software.
The Dynamic 365 field service costs $95 USD per user per month. This is the best option for medium-sized businesses or enterprise client size that have at least 20 staff.
Limble CMMS is another powerful and easy-to-use work order management software. It provides a simple iOS and Android mobile app and encompasses all the features managers seek to ensure a streamlined work order.
Limble CMMS is built based on real users’ feedback and offers a free 30-day trial. It also includes reports and dashboards, multi-language support CMMS (Computerized maintenance management system), and inventory management.
Limble CMMS has four different pricing plans for different usages:
- Starter: a proper choice for small businesses costs $40 per user per month.
- Professional: providing a modern CMMS solution for medium-sized businesses with $70 per user per month billed annually.
- Business plus+: suitable for large businesses priced at $105 per user per month billed annually.
- Enterprise: Advanced CMMS plan at $185 per user per month billed annually.
MaintainX is one of the best work order management systems in the current market. It allows an unlimited number of users, orders, locations, and assets creations. With its built-in communication network, staff members can easily message, comment, or check asset histories in different work orders.
On-site employees can also take pictures and upload them to the system as proof of job completion.
MaintainX also provides four pricing plans:
- Basic: Free
- Essential: $8.33 per user monthly when billed annually.
- Premium: $32.50 per user monthly when billed annually.
- Enterprise: Contact their sales department for pricing.
Jobber lets your staff members access all the related work order requirements they need in the field. Besides providing many functional work order management attributes it offers some top features such as:
- Allowing your customers to book their time online through your website or Facebook
- With the provided client hub, clients can easily access the information they need. They can also pay invoices, print receipts, or request new work all using a simple dashboard.
- With Jobber’s built-in reports businesses can easily customize their insights and monitor the most important information to track how each field service is going on
- It also provides an easier work order assignment tool with its drag and drops calendar.
- Core: $49 per month
- Connect: for up to 7 users at $139 per month
- Grow: for up to 30 users at $279 per month
UpKeep is a powerful maintenance work order software. It lets users add priority tags to different tasks, which sends a notification to the assignee about the priority level.
Some of its main features are:
- Preventive maintenance
- Maintenance reports
- Purchase order and invoice management
- Parts and inventory management
- Basic: $45 per user per month
- Professional: $75 per user per month
- Business plus: request pricing
SimPRO is a cloud-based solution that supports everything businesses may need to manage operations and expand their company. With simPRO field staff can create sales quotes using their simPRO mobile app while they are on site. They can generate different quote options with images and videos attached to them in order to support the sales process.
Furthermore, businesses can keep their financial data as accurate as possible by integrating their accounting software with simPRO. If you use financial systems such as QuickBooks, Xero, Sage, or NetSuite; you can streamline the whole workflow by integrating the systems.
At simPRO pricing options are based on your business needs and the features your company would like to achieve. Businesses can contact them to get the pricing options.
Streamline your workflow with the best work order management system
Choosing the best Work order management system should be considered carefully since it affects your company highly. Remember to write down all the specific needs your business may require and then compare them with each software. Likewise, if your company needs a more customized solution like Dynamics 365 field service customization, you would better think of contacting 365 Digital Consulting that can help you through this process.
If none of the options above meet your requirements, you can consider custom work order management software, which is fully tailored to your needs. 365 Digital Consulting’s custom work order managements solution is the best option, especially for small businesses. Because they can choose what data fields clients need or what type of integrations with 3rd party apps they may seek.
If businesses choose the custom work order software, they do not need to pay for the subscription plan monthly. Instead, they will pay for the system once and can use it for many years; so, looking at it in the long run it will be more budget-friendly.